Are you seeing the above error message?
Please check carefully whether the entered code exactly matches the redemption code you received from 2GO Software.
- The number 0 and the capital letter O (Oliver)
- The number 1, the capital letter I (Isaac) and the small letter l (London)
- The number 8 and the capital letter B (Benjamin)
To make sure you enter the correct code, copy the redemption code and paste it in the appropriate field.
Are you still seeing the same error message and are you sure you entered the correct code? Then contact us via our customer service page. We are happy to solve it for you!