If you buy Kaspersky for more PCs, you will receive 1 license key. You can use this license code to activate 3 computers. This also applies to Kaspersky versions for 5 and 10 computers. There is always only 1 code where the subscription period is the same for all computers.
How do I know how many days I have left in my subscription?
Open the Kaspersky program on your computer. You can do this by clicking on the Kaspersky icon at the bottom right or by searching Kaspersky in the list of programs (start, program list). On the main screen, Kaspersky (at the very bottom) displays: License: X days left. This way you know how many days are left in your current subscription.
How do I switch from 365 Personal to 365 Family (or vice versa)
You can follow our “normal” installation manual for this. We do recommend that you first complete your current Office subscription to ensure that no days are lost in your current subscription. In our manual, choose the Renewal route.
Should I choose Office 32-bit or 64-bit? How do I install 64-bit?
Microsoft recommends that you do a 32-bit installation in almost all cases, the reason being that you can use add-ins that don’t work on 64-bit. Only processing very large documents, spreadsheets and database files can be a reason to choose 64-bit. Not using large files? Then go for 32-bit! Not sure what to choose? Then choose 32-bit!
Do I lose files when I delete Office?
No files are lost when you uninstall Office. You only delete the program, not your created files. It is wise to backup Microsoft Outlook. It is also possible that during the reinstallation you will be asked for the details of your email provider such as server addresses, login name, password of your mailbox. Backing up Microsoft Outlook is described on […]
Can I upgrade my current Windows?
Whether you can upgrade depends on the version of Windows you have purchased: Windows 10 Home / PRO OEM: Upgrading is not possible. You need to reinstall (clean installation USB or DVD). Windows 10 Home / PRO RETAIL: Upgrading is possible. You can start the installation and then choose “Activate Windows” by entering your license.
Do I need to install 64-bit or 32-bit Windows?
Every computer nowadays comes with a 64-bit version of Windows.We therefore recommend: Always install 64-bit. Is the 64-bit installation giving an error or is the 64-bit installation not starting at all? Then restart and install 32-bit.
The Windows installation does not start.
During the computer startup, you must boot from the installation USB or installation DVD. You must indicate in the computer’s BIOS which boot medium (USB / DVD / HDD) to use. Sometimes this can also be indicated with a shortcut (eg F2). If necessary, search Google how to start your PC from USB or DVD.
The Windows activation / license does not work correctly.
It is virtually impossible that our licenses are incorrect. They are 100% legitimate. Contact our customer service and request the license certificate if you are in doubt. Often there are other reasons for not being able to activate your license. For example: Our manual has not been (fully) executed. You have not used the ISO / USB / DVD from […]
What is my Microsoft account?
Are you using Office 365 for the first time?Then create a new account at: http://redeem.microsoft.com/ It is important to renew Office 365 with the correct Microsoft account. You can renew with the account with which Office 365 was activated / installed in the past. You can find the correct account by doing the following: Start Microsoft Word and open a […]