My license code does not work, what can I do?

Follow the steps in our installation guide to properly download, install and activate the software.

Make sure that spelling mistakes have not been made when entering the license code.

Common spelling mistakes are the O (letter) and 0 (number), I (capital letter i), l (small letter L), 1 (number) and B (letter) and 8 (number). To exclude spelling mistakes, copy the code and paste it in the field where the code should be activated.

With certain brands (including AVG and McAfee) your code must first be registered in order to receive the activation code by email.

Do you continue to have problems activating your license code?
Please contact our customer service. We are happy to solve it!