We are happy to help you. We suspect that the connection to the Adobe activation servers has been blocked. This can be solved. Please follow the following steps:These steps are from this Adobe help page: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html The first check: https://ims-na1.adobelogin.com/renga-idprovider/resources/img/logos.pngThis link should show an Adobe logo. The second check: https://lm.licenses.adobe.com/vact/pingThis link should only show the word ” pong “. If either or both […]
Customerservice
How do I find my Adobe serial number?
At 2GO Software you will receive a redemption code. This is a alphanumeric code. You activate this redemption code at Adobe and you will then receive a serial number from Adobe to activate the software package. But what if you lost your serial number after redeeming the code? When you log in to your Adobe account, you can always find […]
Where can I find the remaining days of my current subscription?
Open your Norton software and check the remaining days or log in to your Norton account to see the current status of your subscription https://my.norton.com/
Why should I choose Office 365 for business?
Office 365 for Business has a number of advantages over Office 365 for home use (365 Home / Personal). First of all, it is important to know that the license terms of Microsoft 365 Family and Personal do not allow business use. In addition to the terms, Office 365 for businesses is actually optimized for business use. It concerns more […]
Should I choose Office 32-bit or 64-bit? How do I install 64-bit?
Microsoft recommends that you do a 32-bit installation in almost all cases, the reason being that you can use add-ins that don’t work on 64-bit. Only processing very large documents, spreadsheets and database files can be a reason to choose 64-bit. Not using large files? Then go for 32-bit! Not sure what to choose? Then choose 32-bit!
Where can I find an invoice for my order?
Your invoice can be easily and quickly downloaded from your account after your purchase.In your account you will find an overview of your orders.Click on the “invoice” button to request it.
Who can become a Software Reseller?
2GO Software has optimized its reseller platform for a number of customer groups. If you don’t fall into one of the groups below, don’t worry! We can probably do something for you. However, the companies, departments and / or organizations listed below are our standard customers. Computer stores (incl. E-commerce) ICT Service Providers: home support ICT service providers for SMEs […]
How do I place anorder without VAT?
Only for business customers. Are you a European customer with a valid VAT number? You can then place an order without VAT. You do not owe us VAT if you have a valid non-Dutch, European VAT number. Your VAT number must be approved in accordance with the European system. Check here if your VAT number is eligible for an ICL […]
How do I return my order?
As long as you have not yet retrieved the license code, it is possible to return your order. Use our return form to request your return. We check your return and in most cases we approve it the same day. After your return has been approved, you will receive the amount in your bank account within 10 working days (14 […]
AVG – How do I check the end date of my license?
Go to your AVG account. Login with your AVG account credentials. Click the My Products tab. The End Date is shown here.