This error message indicates that a DLL file is missing from your computer. This situation is not caused by the code or by the software. It is your device that is giving the error. We see that this error message often occurs on new computers or computers that have just had a major Windows update. What is DLL?Abbreviation for ‘Dynamic […]
Errors when signing in, activating, or starting Adobe apps or services?
We are happy to help you. We suspect that the connection to the Adobe activation servers has been blocked. This can be solved. Please follow the following steps:These steps are from this Adobe help page: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html The first check: https://ims-na1.adobelogin.com/renga-idprovider/resources/img/logos.pngThis link should show an Adobe logo. The second check: https://lm.licenses.adobe.com/vact/pingThis link should only show the word ” pong “. If either or both […]
How do I find my Adobe serial number?
At 2GO Software you will receive a redemption code. This is a alphanumeric code. You activate this redemption code at Adobe and you will then receive a serial number from Adobe to activate the software package. But what if you lost your serial number after redeeming the code? When you log in to your Adobe account, you can always find […]
Invalid code during Adobe license activation
Are you seeing the above error message? Please check carefully whether the entered code exactly matches the redemption code you received from 2GO Software. The number 0 and the capital letter O (Oliver) The number 1, the capital letter I (Isaac) and the small letter l (London) The number 8 and the capital letter B (Benjamin) To make sure you […]
How to install Norton on a mobile device / tablet?
The activation of Norton Security on your mobile device is not the same as an activation on the computer. The first installation always has to be perfomed on a desktop or laptop. During this activation procedure your license key will be added to your Norton account. After the computer installation you can download the app from your Store or our […]
Error message: Can not connect to the Norton server
This is a temporary disruption in the connection of your computer to the Norton server. You can solve this yourself by closing the Norton program and restart. Perform the activating again by following these steps: Click on Help in your Norton software program Click on Add a product key Follow the instructions and insert your key when needed. Log in […]
Where can I find the remaining days of my current subscription?
Open your Norton software and check the remaining days or log in to your Norton account to see the current status of your subscription https://my.norton.com/
Why should I choose Office 365 for business?
Office 365 for Business has a number of advantages over Office 365 for home use (365 Home / Personal). First of all, it is important to know that the license terms of Microsoft 365 Family and Personal do not allow business use. In addition to the terms, Office 365 for businesses is actually optimized for business use. It concerns more […]
Which Office 2019 package can I use for business?
There are 2 versions of Office 2019 that you can use for business. The advantage of Office 2019 over Office 365 for companies is the one-time purchase. So with Office 2019 you make the investment once and you never have to do it again. You pay Office 365 per month / quarter / year. You must purchase a license for […]
I receive the same activation code as last year. What now?
You probably opened the old order manual by mistake. You can find your orders (and new code) via My 2GO Software.